Frequently Asked Questions
Orders are usually ship within 4-5 business days after the order has been placed. Please add at least 10-20 business days to any delivery estimates.
All orders will ship with the free Ground/Air shipping available. Please add at least 10-20 business days to any delivery estimates. Expedited shipping is not available at this time.
You can edit or modify your order anytime before it is shipped . We only accept order cancellation before the product is shipped or produced.
You can find your tracking information on your shipping confirmation email and you can also track directly on our website. If you’re having trouble finding your shipping confirmation email, feel free to reach out on live chat or email at hello@frog-mania.com
You can contact us to cancel or replace the product before the package is shipped.
Due to the pandemic, we don't accept returns currently.
Questions? Concerns? Compliments?
Our support team hours are:
Monday–Sunday 9am–10pm EST
We will get back to you as soon as possible.
EMAIL: hello@frog-mania.com